FREQUENTLY ASKED QUESTIONS
ARE THE PRODUCTS AUTHENTIC?
All the products are authentically made in the blessed city of Madinah Al Munawwarah. Hadafy SG is the official and sole distributor of Minwal and Nusuki Makkah KSA in Singapore. We only distribute products that are genuine.
WHAT KIND OF PAYMENT METHODS DO YOU ACCEPT?
Hadafy SG prefers that payments to be made directly to our corporate PayNow account. (UEN: T18LL1301K) Kindly inform us with proof of transfer as soon as you make payments so that we can verify it quickly to avoid any undesirable miscommunications. Kindly keep the transfer proofs until we have contacted you on the status. We also accept cash on delivery for all orders.
HOW DO I MAKE A CHANGE FOR DEFECTIVE PRODUCT?
Make sure you take a picture of the product that is affected and send it Hadafy SG via email at email@example.com or Whatsapp us at +65 9863 0463. Hadafy SG will evaluate and make recommendations e.g 1-to-1 exchange etc.